My Saniflo Toilet Macerator Is Blocked Up

If the water level is high in the toilet bowl, remove as much water as possible with a bucket to prevent overflow. Leaks can occur if the macerator is full.

My Saniflo Has Cut Out Mid-Cycle Whilst Emptying

This could be due to the thermal cut-off activating because of hot water running through the unit. Let the motor cool down before restarting. Reduce hot water usage from washing machines or baths. If it continues to cut out, turn the pump off at the wall.

My Toilet, Shower, Bath, or Basin Is Full of Water Backed Up

This usually means the Saniflo system has an internal or waste pipe blockage. Empty as much water as you can to prevent leaks. Consider seeking professional assistance to clear the blockage.

My Saniflo Won’t Switch On, Off, or Keeps Running

Possible causes include a blockage, damaged membrane, missing non-return valve, or a broken switch. If it’s not blocked, replacing the switch and membrane may resolve the issue.

My Saniflo Sounds Like It’s Going to Take Off (Vibrating)

A foreign object might be caught in the macerator blades, causing vibrations. This is usually repairable.

My Saniflo Sanivite Has Problems & Smells Horrible

It may need a manual clean-out. Avoid using harsh chemicals.

My Saniflo Is Buzzing, Humming, or Jammed

This could be due to a blown capacitor, a jammed mechanism, or a failed motor. The first two issues are repairable; a motor replacement might be necessary for the third.

My Electrics Keep Tripping or Fusing Out

This can be due to loose wires or water ingress into the electrics. Turn off the power immediately and seek professional inspection and repairs.

My Saniflo Keeps Starting on Its Own Intermittently

Causes may include a leaking tap, damaged membrane, or faulty switch. Replacing the membrane and switch together can resolve the issue.

My Saniflo Box Is Hot

The motor may be jammed. Disconnect the power immediately. Do not attempt repairs yourself as water and electricity are involved.

My Saniflo Pump Won’t Switch On and Won’t Work

Check for a damaged membrane, broken internal float switch, or a blocked unit. If none of these, the motor may have failed.

Saniflo Leaking Through My Ceiling

This usually happens when the unit is overfilled, possibly due to flushing twice or an appliance connected to the system overflowing. Turn off the water supply immediately.

My Saniflo Leaks Out of the Air Vent

Excessive use of bleach can shrink internal seals, causing leaks. Alternatively, the unit may be packed with waste and require a thorough clean-out.

My New Large Drum Washing Machine Is Flooding the Saniflo

Large-capacity washing machines (9kg or more) may overwhelm the Saniflo if the outlet pipe size is too small. Ensure you have a 33mm (1.25 inch) waste pipe.

My Bathroom Saniflo Won’t Drain Out but Works with the Toilet Flush

Hair or debris may be clogging the inlet valve. Cleaning out the inlet valve can resolve the problem.

How Reliable Is a Saniflo?

With proper care, a Saniflo unit can last many years. Descale annually and avoid flushing foreign objects to prevent motor damage.

How Noisy Is a Saniflo?

Modern Saniflo models are quieter than older versions. The flushing sound of a standard toilet is usually louder than the Saniflo’s operation.

Cookie Policy (UK)

This Cookie Policy was last updated on and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://doctor-spares.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Instagram, Facebook, X (Formerly Twitter) and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram, Facebook, X (Formerly Twitter) and LinkedIn. This content is embedded with code derived from Instagram, Facebook, X (Formerly Twitter) and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.

Instagram, Facebook, X (Formerly Twitter) and LinkedIn are located in the United States.

6. Placed cookies

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

RCAD LIMITED
Pembroke Drive, EN7 5LG
United Kingdom
Website: https://doctor-spares.co.uk
Email: rachel.debono@ex.comrcad.co.uk

This Cookie Policy was synchronised with cookiedatabase.org on .

1. Introduction

2. What are cookies?

3. What are scripts?

4. What is a web beacon?

5. Cookies

6. Placed cookies

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